Quality Moves
When relocating a business or moving to a new house, you need trustworthy and effective moving services. Amid the abundance of options at your disposal, most moving companies are a joke and do not deserve to be called movers. A moving company should guarantee quality, transparency, and genuine customer satisfaction.
While most movers are not willing to provide a clear and detailed description of their services, we are committed to transparency. In an era where many companies use fake testimonials to deceive customers, we take pride in our genuine customer reviews. Unlike our competitors who lack transparency in their pricing schedule, we ensure clarity with our flat hourly prices with no hidden costs. When you choose our moving service, you're not just hiring a moving company.
You are partnering with a team dedicated to excellence, integrity, and your satisfaction.
Patience and Understanding
We put a lot of effort into earning your trust. Unlike most moving companies that demand upfront, we have eliminated the requirement of paying a deposit when moving across a distance of less than 70km. Our clients have peace of mind, knowing that they won't be financially obligated until the service is complete. While our competitors are only interested in generating revenue, our team listens to your needs, concerns, and preferences from the moment you contact us.
Since we understand that no two moves are alike, we tailor our services to meet your unique needs, concerns, and preferences; whether you're moving across town or the country, upsizing or
downsizing, or relocating for a new job. We acknowledge that emerging issues and unpredictable timelines may prompt clients to cancel a booking. Our competitors do not allow clients to cancel a booking a few hours before service delivery. Fortunately, we are open to free cancellation not less than 2 hours before the move time and 2-hour notice for moving.
Expert in cleaning and Fumigation
Many moving companies fail to identify and address other needs such as pest issues and cleaning of furniture. Since we are aware of these needs, we integrate expert cleaning and fumigation services in every move we make, distinguishing us from our competitors.
Most moving companies reuse the carton boxes without fumigating them, they can easily spread pests from a previous client. We use reusable plastic boxes that are fumigated before serving each client to guarantee a pest-free transition into your new home.
While our competitors are blind to your cleaning needs, we understand the incomparable value of a clean start. Our package integrates light cleaning services for your new house at no additional cost.
Physical Office
We have heard incidences where the lack of a physical office by most moving companies leads to prolonged frustration and helplessness when clients want to resolve an issue. Unlike our competitors, we understand the importance of tangible accessibility. We established our physical office in Juja City Mall to ensure our physical accessibility and offer clients unmatched trust and security. Our accessibility facilitates prompt resolution of concerns and improve customer
relationships through direct, personal interactions. Having a physical office not only alleviates fears of scams but also instills confidence in the quality and reliability of our services, setting us a part in the industry.