Frequently Asked Questions

What are the payment terms?

Payments are made via mpesa till no: 7178815 ( cash is not accepted ) Full payment is expected to be made immediately after the move with no delays.

Are my household items insured ?

We have three packages with different terms on insurance:
1) gold package: Full insurance policy.
2) Full package: Your household items are insured when movers are packing and unpacking but not when goods are on transit.
3) Half package: Your goods have no any insurance policy .

Will you clean my new home before moving??

We clean & dust your home before re- arranging your stuff in the new home. Except post construction cleaning.

How do you price your moving services?

Our charges depends on volume of your goods, moving package you choose and distance to be covered. This is mainly determined by the number of rooms in the house you are moving from. The charges within Nairobi area and environs does not change much.

How am I secure during the COVID pandemic?

We come to your location with masks and sanitizers . We regularly wash our hands at the client location, especially as we begin packing and unpacking.

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